Welcome to The Easternplug. These Terms & Conditions (“Terms”) govern your use of our website, services, and purchase of products. By accessing our website or placing an order, you agree to these Terms. Please read them carefully.
1. General Information
The Easternplug is an online marketplace providing a wide range of products including building materials, furniture, electronics, and more.
By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a legal guardian.
2. Orders & Bookings
All orders are subject to acceptance and availability.
Once you place an order, you will receive a confirmation email acknowledging your booking.
We reserve the right to cancel or refuse any order in case of incorrect pricing, product unavailability, or suspected fraudulent activity.
3. Pricing & Payment
All prices are displayed in the local currency as shown on our website.
Payments must be made through the secure payment gateways provided (Visa, Mastercard, etc.).
We reserve the right to update product prices at any time without prior notice.
4. Shipping & Delivery
We offer worldwide shipping. Delivery timelines may vary depending on your location and product type.
Customers are responsible for providing accurate shipping details. We are not liable for delays or losses due to incorrect addresses.
5. Returns & Refunds
Returns are accepted only for defective or damaged products, subject to our Returns & Refund Policy.
To initiate a return, contact us at contact@theeasternplug.com within 7 days of receiving your order.
Refunds will be processed to your original payment method after inspection of returned goods.
6. Cancellations
Orders may be cancelled within 24 hours of booking, provided the product has not yet been shipped.
Once shipped, cancellations are not possible.
7. Product Warranty
Some products may come with a manufacturer’s warranty. Please refer to the product description for details.
We do not provide any warranty beyond what is stated by the manufacturer.
8. Liability
The Easternplug is not responsible for indirect, incidental, or consequential damages arising from the use of our products.
Product images are for illustration purposes only; actual products may vary slightly in appearance.
9. Intellectual Property
All content, images, and materials on this website are the property of The Easternplug and cannot be used without prior written consent.
10. Governing Law
Any disputes will be subject to the jurisdiction of the courts in that region.
11. Contact Information
For any queries regarding these Terms & Conditions, please contact us:
📞 +86(132) 628-36713
📧 contact@theeasternplug.com
📍 368 Tianhe Road, Tianhe District, Guangzhou, Guangdong Province, China, 510620
